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Terms & Conditions


We accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal. All transactions will be in Sterling.


To make sure you receive your order in time for Christmas, here is our latest recommended ordering dates.

Within UK:  19 December 5pm 

Within EU: 10 December 5pm

Rest of the world: 5 December 5pm

We are closed from 24th Dec 2017 till 5th January 2018. Please note that orders placed after 23rd December 5pm might not be shipped out till we reopen on 6th January.

We aim to dispatch the stocked items in 2-3 working days after the confirmation of your purchase.

We ship our product by Royal Mail or UPS services.

Important information for customers from outside EU countries
If your order is to be delivered outside the European Union, it may attract import duty and local sales taxes which customers will need to pay on receipt of the shipment. Any additional charges for customs clearance must be borne by you. These rules vary by country and your local government determines duty and customs charges, so you should contact your local customs office for further information.

Returns & exchanges
If you are in any way unhappy with your goods you may send them back for an exchange or a full refund to: Momosan Shop Wilton Way 
 E8 1GB 

Goods must be returned within 14 days of dispatch. We ask that you return the goods unused, with all the original tags intact. 

Unfortunately, we cannot refund or exchange used or customer damaged items (statutory rights not affected). Please note that we are not responsible for return postage.
When you return goods, please retain proof of posting from your shipper. Without this we cannot be responsible for any items that fail to reach us.

We will not divulge your email, postal address or telephone number.

We may contact you either by post, email or telephone, primarily as customer service following up on any issues with an order or to answer any questions you may have.
We will not pass on your e-mail address to any other company.

Product description
We have made every effort to ensure product photographs, description and details listed on the site are accurate. However, slight differences in colour and texture may occur. Please note all measurements are approximate.